Viqal’s virtual AI concierge for hotels offers full automation of guest engagement in over 130 languages. The tool saves time for staff by automating guest inquiries, resulting in a 80% reduction in routine guest inquiries. It also enhances upsell revenue by identifying opportunities for in-stay upselling, driving additional revenue for the hotel. Viqal streamlines hotel operations by offering contactless digital check-in, quick service recovery, and gathering guest feedback post-stay. With integration capabilities into existing hotel systems like PMS and CRM, Viqal helps hotels provide a personalized and efficient guest experience, ultimately leading to increased revenue and guest satisfaction.